Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service.
Make teamwork make the dream work, and connect with your customers from virtually anywhere with Vonage Meetings.
- Available for desktop & mobile
- Offers voice and video collaboration, plus chat
- Schedule meetings on the fly, right from your calendar
- Up to 100 attendees for training & webinars
- Easily record & share meetings
Cloud Contact Center:
- Paperless Fax
- Call Monitoring
- Local or Geographic Number
- Call Flip
- Virtual Receptionist
Vonage tightly integrates contact centers and unified communications
When the contact center and the rest of the organization are all on the same communications platform, agents can collaborate with experts across your entire organization to most effectively resolve customer issues.
- Common call controls and directory
- One-click login and single interface
- Complete view of presence and availability
Explore API solutions that will enhance the most common interactions with your customers, including:
Vonage Contact Center
- Customer Notification and Engagement
- Call Tracking
- Interactive Voice Response
- Two-Factor Authentication
- Private SMS Communication
Our contact center software solution integrates with Salesforce, making it the clear choice for sales and service teams.
- Route calls to appropriate agent to address immediate needs
- Customize dashboards with updated details
- Reach customers on their channels of choice
- Automate resources to create time and address more complex asks
- Link with Einstein Analytics to unlock hidden insights
- Enjoy greater overall efficiency
Vonage Business + LawGro = Bill MORE time
LawGro captures every minute spent on your phone calls & SMS using Vonage.
LawGro helps lawyers build their daily/ weekly timesheets automatically in the background and files it in your legal practice management app like Clio, PracticePanther, Rocket Matter, Litify, Soluno, Filevine, CaseTempo, NuLaw etc. It captures every billable minute accurately & automatically using AI so that you can file your timesheet in just a few clicks helping lawyers to save time and increase billable time.
- Increase in revenues by upto 22%
- Automatically capture all your activities in the background (Save ~30 mins per day)
- Automatic filing of timesheet in your legal practice management app (save ~45 mins per day)
- Enforce client terms & compliance for timesheet filing
- Increase collection rates with client verifiable reporting