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Twilio + LawGro MagicTime

Never miss billing your time spent on Calls, SMS and other forms of communication

Spent no more time filing your timesheet with your communications over Phone Calls and SMS

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Overview

Twilio is a cloud communications platform as a service (CPaaS) company. It allows to make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Twilio is a fully programmable cloud contact center platform that gives businesses complete control of their contact center experience. With Twilio, you can instantly deploy an omnichannel contact center platform and programmatically customize every element of the experience including the agent interface, communication channels, interaction routing, and reporting to meet the unique needs of your business.
App Demo Video link: 

Key Features

Marketing: Extend and amplify your marketing campaigns.

  • Text Marketing: Cut through the noise to drive customer engagement using text messaging
  • Call Tracking: Accurately measure the effectiveness of your ad campaigs using phone numbers
  • Instant Lead Alerts: Use text messages and phone calls to alert sales reps about inbound leads
  • SMS Surveys: Make sure your users see and respond to your surveys.

Operations: Streamline workforce operations and customer fulfillment.
  • Dispatch Notifications: Send text messages and phone calls to dispatch mobile workers from any filed management service system
  • Appointment Reminders: Reduce no-shows by sending confirmation messages to CRM and reservation systems.
  • Anonymous Communications: Keep personal numbers private. Bridge calls and texts through anonymous Twilio phone numbers.

Customer Service: Deliver personalized customer service experience at scale.
  • Account Security: Protect your customers using a set of intuitive APIs designed to bolster security and fight fraud.
  • Intelligent Chatbots: Build AI powered chatbots to answer common customer questions.
  • Cloud IVR: Build a scalable IVR system to route each caller to the right representative.
  • Contact Center: Twilio gives you a contact center platform that matches and molds to your needs.

How this Works?

https://www.youtube.com/watch?v=rrx4ux-hChw


Pricing

Paid


Pricing page

https://www.twilio.com/pricing


Support

https://support.twilio.com


Website

https://www.twilio.com


MagicTime builds your timesheet automagically in the background & files it

More time captured

MagicTime automatically captures every billable minute accurately. Don’t under report the time spent anymore

Save admin time

File your timesheet in just a few clicks. Use the time saved to focus on more billable work

Better Client trust

Improve your collection rate with transparent & verifiable client reporting during billing

Personalized AI

Our AI learns from the way you work and keeps getting better every day. In few weeks, you spend almost no time in filing your timesheet

Built for Lawyers

Designed to understand legal context & activities. Works with all your apps (Gmail, Word, Outlook, USPTO, FastCase, various court websites etc.)

Privacy + Security

No one including firm admins have access to your data. Highly secure environment to handle all your sensitive and non-sensitive data. GDPR compliant privacy

How MagicTime works

Auto capture

Automatically captures every billable minute accurately in the background

Auto categorize

Categorizes and tags all captured activities to right client & matter automatically using AI

Auto filing

Automatically files time entries to your legal practice management app like Clio in just a click

Try MagicTime Free for 7 days

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